Domestic packages within India are delivered within 2-4 business days depending upon the geographical location. Please note that it might take extra time for remote cites or villages within India.

International shipping:

We accept and ship orders all over the world but there are few titles which can only be sold and shipped to SAARC countries i.e. India, Pakistan, Sri Lanka, Nepal, Bhutan, Bangladesh, Maldives and Afganistan.
You can have orders delivered around the world. There are two modes of shipping international shipments mentioned below you need to specify shipping method while placing the order. For the convenience of our customers we have divided the globe into six zones. Each zones have different and most competitive rates .Please click here to know the zone of your country or mail/ live chat us to know your shipping zone and rates on customerservice@123textboox.com

Expedited Shipping: We offer 5-7 business days shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping rates..

Standard Shipping: Our standard shipping method is ground/USPS shipping. You should receive your products within 7-12 business days from the day you order them. Please click here to know the zone of your country or mail/ live chat us to know your shipping zone and rates on customerservice@123textboox.com

PO Box Shipping: We can ship most items to a PO Box. If we determine that an item cannot be shipped to a PO Box, we will ask you to provide a physical shipping address.

APO/FPO Shipping: We can ship most items to APO/FPO destinations. We usually deliver such items to the US military post office within 7-12 business days of the day you order.

Track Your Order

Complete the following steps to track your order:

1. Log into “My Account” (located at the top of the Home Page). 2. Click on the Order Number you wish to track. 3. Click on the Tracking Number for the item you wish to track.

If your order shows your item has shipped and no tracking information is available, please rest assured that your order is on its way.

If you have been waiting over fifteen business days (three weeks) for your order, and have not received it, please click

International Zones

International Shipping Zones
Zone 1	Bangladesh Bhutan Hong Kong Nepal - Kathmandu Singapore Sri Lanka - Colombo United Arab Emirates
Zone 2	Austria Bahrain Belgium Cyprus - Larnaca France Germany Germany - Cologne Ireland - Republic	Italy Korea South Kuwait Netherland Northern Ireland Oman Phillipines	Qatar Scotland Switzerland Taiwan Thailand U.K. Wales (U.K)
Zone 3	Australia Denmark Finland - Helsinki Gibraltar Greece Japan Jordan	Luxembourg New Zealand Norway - Bergen Portugal Saudi Arabia Spain Sweden	CANADA
Zone 4	Albania Algeria American Samoa Andorra Angola Anguilla Antigua Argentina Armenia, Yerevan City Aruba Azerbaijan, Baku City Bahamas Barbados Belarus Belize Benin Bermuda Bolivia Bonaire Bosnia - Sarajevo Botswana Brazil Brunei Burkina Faso Burma - Myanmar Burundi Cambodia-Phnom-Penh Cameroon - Douala Cape Verde - Sal Cayman Islands Central African Rep. Chad - Ndjamena Chile - Santiago China Colombia - Bogota Comoros Islands Congo - Brazzavile Cook Is.- Rorotonga Costa Rica -San Jose Croatia - Zagreb Cuba - Havana Curacao Czechoslovakia-Prag. Djibouti Dominica - Roseau Dominican Republic Dushanbe Ecuador - Guayaquil Ecuador - Quito El Salvador Equatorial Guinea Eritrea Estonia - Tallinn Ethiopia-Addis Ababa	Faroe Islands Fiji - Nadi French Guiana Gabon - Libreville Gambia - Banjul Georgia Ghana - Accra Grenada - St.Georges Guadeloupe-Pt.A.Pitr Guam Guatemala City Guinea Guinea Bissau Guyana - Georgetown Haiti Honduras Hungary - Budapest Iceland Iran Israel Ivory Coast Jamaica - Kingston Jamaica - Montego Kazakhstan Kenya Kiribati Lao - Vientiane Latvia - Riga Lebanon - Beirut Lesotho - Maseru Liberia - Monrovia Liechtenstein Macau Madagascar Malaysia Malawi - Blantyre Maldives - Male Mali - Bamako Malta Martinique Mauritania Mauritius Mexico Micronesia Monaco Montserrat Morocco Mozambique - Beira Namibia Nauru New Caledonia Nicaragua Niger Norfolk Island	North Yemen Nr Korea - Pyongynan Panama - David Papua New Guinea Paraguay Peru Poland - Gdansk Puerto Rico-San Juan Rawanda Republic De Zaire Sao Tome -Libreville Senegal - Dakar Seychelles Sierra Leone Slovakia Slovenia Solomon Islands South Africa South Africa-Capetown South Yemen St Vincent St. Barthelemy St. Eustatius St. Maarten St. Martin (Guadel) St. Thomas St.Croix (Us Virgin) St.Eustatius (N.Ant) St.John (Us Virgin) St.Kitts St.Lucia Sudan - Khartoum Suriname Swaziland - Matsapa Syria Tanzania-Daressalaam Togo - Lome Tonga - Nuku'alofa Trinidad & Tobago Tunisia Turkmenistan Turkey Tuvalu - Funafuti U.S.S.R. Uganda - Kampala Uraguay - Montevideo Uzbekistan -Tashkent Vanuatu Venezuela -Barcelona Vietnam - Hanoi Zambia - Lusaka Zimbabwe - Bulawayo
Zone 5	Canary Island Greenland - Nuuk Marshall Islands Nevis Reunion Islands Turks & Caicos Isl. Virgin Island (British)	Virgin Island (US) Western Samoa - Apia
Special Zone	USA & Canada

Case order never received

We apologize if your order does not arrive within the estimated delivery time frame. Most orders contain tracking information to confirm delivery status. If information is available for your package, please track your order using the information provided in your shipping confirmation email or by logging into My Account and selecting Order Status.

Occasionally, packages may become lost in transit, delivered to an incorrect address, or left with someone who has accepted the package on your behalf such as a family member, neighbor, co-worker, or building manager. Packages may also be left at your front door, garage, or tucked behind bushes out of plain view.

Please note: Media items may take 15 business days to arrive and tracking information may be available for delivery confirmation only. Items shipped to Alaska and Hawaii cannot be tracked and may take up to 20 business days to arrive

USPS Delivery Information

USPS shipped items show a Delivery Confirmation number only. USPS Delivery Confirmation number does not provide tracking or tracing of mail items, it provides you with a confirmation of the delivery date and time. It may also include other delivery status (e.g., attempted, forwarded or returned to sender).

Delivery Confirmation does provide acceptance scans when we hand the item to the Post Office. If an acceptance scan appears for several days it simply means the item is enroute and a delivery attempt has not yet been made. Delivery Confirmation does not include tracking of the package enroute.

What can I do if my USPS shipped item hasn't been delivered?

Since delivery confirmation does not include tracking we are not able to tell you where the item is or when it will be delivered. If you have been waiting over fifteen business days (three weeks) for your order, and have still not received it, please Contact Customer Care

When is delivery status available?

The evening of the date of delivery or attempted delivery.

What is your return policy?

All returns are at customer's expense, except when merchandise is sent in our error or is damaged. Refunds will not be processed until textbook(s) has been received at our facility

Will my refund include shipping charges?

Depends, if the reason for the return or cancellation is our error (shipped wrong book; book not in satisfactory condition; etc.

I received the wrong book! What do I do?

How do I cancel my order?

Once you submit your order, it cannot be cancelled. You will need to go through the regular return process. Please contact us to notify us of the return.

Do you accept checks or money orders?

Sorry. Currently the only form of payment we will accept is by major credit card only.